General FAQs
General support for the PostTap for Creators platform
19 articles
- What is a shortlink?
- How do I find shortlinks I’ve already created?
- Do you offer QR codes?
- When testing the shortlink, why don't I get redirected to the app when I have the Amazon app installed?
- Can I create multiple shortlinks using the same original URL?
- Should I create a different shortlink for each traffic source?
- Can I change the name of a shortlink once it has been created?
- What does the status of the shortlink mean?
- Why do I sometimes see an app confirmation popup when my links are live on social media?
- What happens when the Amazon app is not installed?
- Does PostTap work on all web browsers?
- How do I close my account?
- How do I delete my information?
- Can I add tracking parameters to my links?
- What information does PostTap track?
- Does PostTap collect any PII or sell data to third parties?
- Can I use PostTap links in display advertising, email, and paid search?
- Can I include my store name in the link?
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