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General FAQs
General support for the PostTap for Creators platform
20 articles
What is a shortlink?
Do you offer QR codes?
How do I find shortlinks I’ve already created?
When testing the shortlink, why don't I get redirected to the app when I have the Amazon app installed?
Can I create multiple shortlinks using the same original URL?
Should I create a different shortlink for each traffic source?
Can I change the name of a shortlink once it has been created?
What does the status of the shortlink mean?
Why do I sometimes see an app confirmation popup when my links are live on social media?
What happens when the Amazon app is not installed?
Does PostTap work on all web browsers?
How do I close my account?
How do I delete my information?
Can I add tracking parameters to my links?
What information does PostTap track?
Does PostTap collect any PII or sell data to third parties?
Can I use PostTap links in display advertising, email, and paid search?
Can I include my store name in the link?
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