For most deliveries, our standard procedure is to remotely connect a device after install. This means that a member from our Customer Care Center will reach out to the customer after delivery to remotely connect the device. There is a fee associated with this and you can see the fees outlined on the Expense Tab.
Some customers require an onsite technician to come out to connect the unit instead. In this case, there can be a fee associated with this option. These are the steps in Preo to convey that information and have your on-site connection fee populate.
If you would like to do a no-charge install then the option to choose on the equipment page is Customer Self Connect.
Once you have your equipment added to the proposal you are going to change your Equipment View from Standard to Installs.
Here is where you can find/choose the option that is needed for your delivery.
Please note that onsite networking option will add an expense to your deal. To see the expenses please navigate to the expense tab.
