Important Change: SLG (NON GPO/COOP) Order Type Split
We are splitting the former SLG/GPO order type into two distinct order types:
SLG (NON GPO/COOP) Business Order Type – Used for standard SLG business not tied to a cooperative agreement
GPO Co‑Op Order Type – Used only when a customer is purchasing through a cooperative agreement (e.g., PACE, Equalis, etc.)
⚠️ Critical Requirement
If a customer is using a GPO / Cooperative agreement, the GPO Co‑Op order type must be selected. Orders using a cooperative agreement should not be submitted under the standard SLG Business order type.
Step 1: Verify the Correct Order Type
When an order is received:
Confirm the order is set up under the correct Order Type:
SLG (NON GPO/COOP) Business → Non‑Co‑Op business
GPO Co‑Op → Any cooperative agreement
If the order is a cooperative deal and not set up as GPO Co‑Op:
Pause processing
Route back to the sales rep to correct the order type
Step 2: Verify Cooperative Is Documented
For all GPO Co‑Op orders, the specific cooperative being used must be documented.
Navigate to the Contracts Tab to verify that the GPO being used is notated in the Contracts Note section and is pulling on the signed SSA
Verify the sales rep has clearly identified the cooperative being used
Examples: PACE, Equality, etc.
Navigate to the Order processing notes to verify that the co-op is listed there as well.
If sales forgets to add it to the Order Processing Notes please add it on their behalf. If the note is missing from the contract section and is missing from the document then this will need to be resigned by the customer to add the note.
✅ The cooperative name must be explicitly listed
If the cooperative is not documented:
Pause processing
Route back to the sales rep to update the notes
Step 3: Cooperative‑Specific Processing
Once the order type and cooperative documentation are confirmed, follow the processing steps for the specific cooperative below.