Skip to main content

How To: Add Demo Room Equipment to a Customer Proposal in PREO

This article explains how to add demo room equipment to a customer proposal in PREO when the device is being sold. This applies only to devices that are currently located in a local demo room and have previously been used for customer testing.

Written by Renee McNeese

Important Scope & Guardrails

  • Use this process only when selling a demo room device to a customer

  • Do NOT use this process to send a demo unit to a customer site

    • Demo setup and demo placements are covered in separate training

  • These steps assume the equipment is already on the demo room floor and is now being sold as used equipment [Meeting wi...Recording | Video]


Step‑by‑Step Instructions

Step 1: Build Your Deal

  1. Create or open your proposal in PREO

  2. Since the device is being sold, select Order Type = Standard


Step 2: Add the Demo Room Device

  1. Click Add Item

  2. Navigate to Xerox Non‑Price Book Item

Why this matters:
Most demo room devices are Xerox products. The Xerox Non‑Price Book Item ensures proper service pricing and commission calculation.

  • If the demo device is not a Xerox product, use Non‑Xerox Third Party Item instead

  • This article focuses on Xerox demo room equipment only. If you need help with adding a Non-Xerox Third Party Item please follow the steps listed here.


Step 3: Select the Correct Item Category

After selecting Xerox Non‑Price Book Item, you will see several item options.

⚠️ This step is critical

Your selection here directly impacts:

  • Service pricing calculations

  • Revenue Calculations

  • Commission population

✅ Choose the item that most closely matches the device being sold:

  • Color Altalink device → Altalink Color

  • Always select the closest functional match to the equipment


Step 4: Update the Item Description

  1. Remove the default description text

  2. Enter detailed information about the demo device, including:

    • Model (example: AltaLink C8255)

    • Indication that the unit is from the Demo Room

    • Serial number (if available)

    • Demo room location or identifier (example: “Dallas Demo Room”)


Step 5: List Accessories Clearly

In the Description field:

  • List all required accessories, not just the mainframe

  • Example:

    • Office finisher

    • Additional trays

    • Any other hardware included with the device

✅ The description should clearly explain everything being sold, so Back Office can easily identify the configuration. If you don't list any accessories then the device will be delivered with no accessories.


Step 6: Enter Part Numbers (If Available)

  • Use the Item Name field to enter part numbers, if known

  • Examples:

    • Mainframe part number

    • Finisher or accessory part numbers

If you do not have part numbers, you may proceed — this is not required to continue


Step 7: Handle Rep Cost & MSRP

  • If you know the Rep Cost and MSRP, enter them

  • If you do not have this information:

    • Leave these fields blank

    • Proceed to the next step

✅ Not having cost details does not stop the process


Step 8: Create the Purchasing Request

  1. Click Create Purchasing Request

  2. Add the item to your Equipment page

What happens next:

  • A Purchasing Request is generated automatically

  • The request routes to your regional purchase request team for completion

  • Your Regional Lead will:

    • Add Rep Cost

    • Add MSRP

    • Finalize purchasing support


Final Notes & Key Reminders

  • ⚠️ Pricing will not be accurate until the purchasing request is completed

  • Service pricing and commissions depend on:

    • Correct non‑price book item selection

    • Purchasing support completion

  • Always be clear and descriptive so Back Office can quickly identify:

    • The demo unit

    • Its location

    • Included accessories

Did this answer your question?