This article applies to Proposals using the October 2023 release of the "Contracts" module.
Hardware as a Service can be enabled on items that have been configured by your Regional Administrator. (Typically, MPS eligible devices also have HaaS as an option.) HaaS is treated differently because it is categorized as a service rather than ESR (Equipment Sales Revenue). This distinction ensures that devices under the HaaS program are processed under a service agreement, aligning with the program's objectives.
Additionally, HaaS may not be available if the proposal is created using the Flat Rate SRO service offer. This workflow does not support HaaS, and users should ensure they are using a compatible workflow, such as the XBS Legacy service offer, to enable HaaS options.
Add an item to your proposal that is eligible for HaaS. Navigate to your Service or MPS Contract and click on the HaaS tab.
Before proceeding, ensure that the proposal is created using a workflow that supports HaaS, such as the XBS Legacy service offer.
All items that are eligible for the HaaS program will display under "Eligible Haas Devices". To activate HaaS pricing, use the Edit Menu > Enable HaaS The "New Placement" modifier will not be shown for HaaS devices since these are managed as services and not categorized as ESR, thereby excluding them from modifiers applicable to equipment sales.
By enabling HaaS, the cost of the item over the term is now added as a fixed expense on the contract.
You cannot modify the HaaS cost/price directly, but you can add additional charges by adding volume, configuring flat rate, or Misc. Charges.
The cost of the Equipment is now removed from the equipment cost calculation. We can confirm this by opening the Equipment Page > Change Equipment View to Pricing.
Common Troubleshooting Scenarios
How to Ensure Devices Show as Paid Off in the Proposal
To resolve cases where not all devices appear as paid off:
Navigate to the Pickups section of your proposal.
Locate the device or item that is unlinked.
Click Edit on the relevant device.
In the side panel, scroll to the bottom to find the payoff dropdown menu.
Select the correct payoff reference (e.g., "PEAC - [REFERENCE]").
Save your changes.
Verify that the validation indicator changes to normal. Following these steps will ensure proper linking and validation for all devices in the proposal.
