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How To Complete A Software Request

Tutorial for Software Reps to provide Overlay Assistance

Zaid Akel avatar
Written by Zaid Akel
Updated over a year ago

Handling The Request

View the Open Request on your PREO Home Page. Navigate to the request by double clicking on the row.

You may also receive an email alert that will take you directly to the Proposal.

Adding Items

Click on Software Page and click the "Add Item" button.

Select Custom Item (or software items if they are configured for your Region)

Set the Item details and pricing information.

Example of how Software appears on the Sales & Service Agreement

Uploading Documentation

Click on Document Upload

Communicate with Rep (if needed)

Use the Chat page to send messages to the Sales Rep

Complete the Request

Navigate to the Request page and open the Software Request

Complete the Request by clicking "Acknowledge"

View Completed Software Requests

You can see your completed Requests by changing the filter on the homepage

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