Pre-order Now utilizes your storefront search engine to locate products. Is the product you're looking for live in your store? If not, unfortunately, Pre-order Now won't be able to locate it.

The workaround for this is to temporarily make the product live, locate it in Pre-order Now, set up a pre-order setting for it, and then hide the product again.

Here's how to temporarily make your product live to enable pre-orders:

1. Navigate to Products in your Shopify Admin.

2. Click the Draft or Unpublished product to edit.

3. Change its status to Active in the Status section.

4. Click the Save button.

5. Proceed to Apps -> Pre-Order Now WOD app.

6. Access the Single Products tab.

7. Enter the product name in the search field.

8. Click the Search button.

9. Edit the product to configure the settings.

10. Edit the product again and set it back to Draft or unpublish it.

11. Then click the Save button.

If the product is live on your store, your store is not password protected and your product is still not appearing in search, please contact support, and we'll be happy to help.