In some cases, the pre-order button may not appear in specific areas of your store, such as:
Homepage product sections
Collection pages
Sticky Add to Cart (ATC) buttons
Custom product displays
This usually happens due to how the Add to Cart button is implemented in your theme.
Why this happens
Our app works by modifying standard Add to Cart buttons that are part of a product form.
However, some themes (especially customized or advanced ones) use alternative implementations, such as:
Buttons built as links (
<a>tags)Buttons not wrapped inside a product
<form>Custom or dynamic components outside Shopify’s default structure
When this happens, the app may not be able to detect or replace the button.
How to identify if this applies to your store
You may be experiencing this if:
The Add to Cart button redirects to the product page instead of adding directly to cart
The button behaves differently across pages (works on product page but not elsewhere)
Your theme includes custom code or third-party modifications
What is supported
The app works best with:
Standard Shopify product forms
Buttons inside a
<form>element tied to a product
These allow the app to properly:
Replace the Add to Cart button
Display pre-order messaging
Manage inventory behavior
What may not be supported by default
Buttons implemented as links instead of form submissions
Buttons outside of product forms
Highly customized or non-standard theme structures
Possible solutions
Use standard product forms (recommended)
Ensuring your Add to Cart button is inside a proper product form allows the app to function correctly.
Adjust theme implementation
If your theme uses a custom setup, a developer may need to:
Convert buttons into proper form-based Add to Cart buttons
Align the structure with Shopify’s standard product form
Contact support
If you're unsure, our team can:
Review your theme setup
Confirm compatibility
Recommend next steps or workarounds
