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How to close or delete your Prive account

If you wish to close your Prive account or request deletion of your data, you can do so by submitting a formal request.

How to submit a closure and personal data deletion request

Send an email to support@prive.life from your registered email address. This is required to verify your identity and confirm you are the legitimate account holder.

Include the following in your email:

  • Your full registered name

  • Your registered email address

  • Whether you are requesting account closure only, or full data deletion under applicable privacy regulations

How to close your account in the Prive app

  1. Tap on the profile tab on the Prive app

  2. Tap on the settings settings icon

  3. Scroll down to the close your account

  4. Tap on the close your account option

  5. Follow the instructions and confirm the agreement to close your account

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