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Contact us

How to contact the Promolayer support team. The fastest option is live chat, available from the bottom right of the screen.

To contact the Promolayer team, please use the live chat.

Click the speech bubble icon in the bottom left corner and send us a message. Our support team will get back to you.

Live chat support hours are 9:00 AM–5:00 PM Japan Time (JST), Monday through Friday, excluding weekends and holidays. If you leave a message in the chat outside these hours, a member of our team will get back to you on the next business day.

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