As a landlord, it's important to have all the necessary information before making a decision on a potential tenant. That's why we provide referencing reports for your landlords to review. Here's how you can access and view these reports.

Start by navigating to the deal you want to manage. This can be done by logging into your account and clicking on the deal in question.

Once you have opened the deal, click the “Send Report to Landlord” button to start the process. This will send an email to the landlord with a link to view the referencing report.

When the landlord receives the email, they can click “View Referencing Report” to review the outcome. This will take them to a page where they can view the report in its entirety.

Once the report is viewed, the landlord is prompted to “Proceed To Decision →”. They must tick a box to confirm they’ve reviewed the report and then choose from the following options:

Accept with Rent protection

Accept without rent protection

Decline

After making a decision, the landlord can click “Confirm Decision” to proceed.

Once confirmed, the report status is updated in the system and logged under Decision for the agent to view.

If the landlord selects Rent Protection, a member of our team will reach out to set up the policy — and your agency earns commission on successful setups. This is a great opportunity to not only protect your landlord's rental income, but also earn some extra income for your agency.

And that's it! You now know how to access and review referencing reports as a landlord. If you have any further questions, please don't hesitate to reach out to our support team for assistance.