You cannot close your account with PT Mate at this point. If you wish to move somewhere else, please make sure that you cancel all your client's direct debits and ongoing payments.
You can send a formal cancellation request detailing your name, business name, desired cancellation date and data to be deleted to help@ptmate.net. This can take up to 7 business days, and we'll notify you once the process is complete. Please note that we cannot export any of your data, and once complete this step is irreversible.