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Making a payment takes forever. Should I be worried?

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Melony avatar
Written by Melony
Updated over 3 years ago

Short answer: No. Normally, payments or any subscription/direct debit related tasks should execute fairly quickly.

However, since PT Mate connects to Stripe, sometimes a delay may occur and it can take up to 1-2 minutes to process. In any case, don't worry, your funds are safe and the payment will be executed correctly.

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