If data is not transferred between integrations and PULPO WMS this is often due to missing information in the sourcing system: PULPO WMS can only import orders and products if all mandatory fields are filled (correctly).

Errors that might have occurred in integrations can be found in the log files:

Those can be accessed under Integrations (1), Controls (2), and by selecting the correct date (3).

Now all activities from the selected date are displayed. Since most integration run in regular intervals, there are more multiple entries for each type of integration.

In column Status (4) you can see whether the integration ran successfully (FINISHED) or not (FAILED).

By clicking "..." on the right the log files for each integration can be accessed. The log file contains important information to debug integration errors. The log can be downloaded (5) or viewed directly (6).

Note: After correcting the data in the sourinc system, PULPO WMS will not automatically import the affected orders or products. The integration must be run again manually.