Troubleshooting

Common solutions

M J

11 articles in this collection
Written by Johann Sonnenberger, Mariana Preciado Arias, and Johannes

PULPO WMS support

Support

Questions? Here is how to solve them!

Written by Johann Sonnenberger
Updated over a week ago

Picking

Unlocking or deleting of split pickings

This article describes the handling of split pickings.

Written by Johann Sonnenberger
Updated over a week ago

User blocked when canceling outgoing order

This article will show you how to follow up after you have cancelled an outgoing order, once the picking has begun

Written by Mariana Preciado Arias
Updated over a week ago

Missing Product in Picking

This article describes what options exist in case a product can't be picked

Written by Johann Sonnenberger
Updated over a week ago

Search for product stock by picking

This article describes how you can see the stock for all products in one picking

Written by Johann Sonnenberger
Updated over a week ago

Unblock Packing

This article explains how to unlock a packing task that has been locked due to missing products.

Written by Johann Sonnenberger
Updated over a week ago

Stock in PULPO WMS does not match existing stock

This article describes what to in case of a stock mismatch

Written by Johann Sonnenberger
Updated over a week ago

Packing

Connecting to printer

This article describes what to do if the PULPO WMS Android App is not connected to a printer

Written by Johann Sonnenberger
Updated over a week ago

Integrations

Starting event based integrations manually

In some cases, event based transfers can not finish completely. Here we will show you how to restart them manually.

Written by Johannes
Updated over a week ago

Error messages in integrations

This article describes how to access integration error messages

Written by Johann Sonnenberger
Updated over a week ago

Starting integrations manually

This article describes how to start integrations manually, e.g. to import products or sales orders from third party systems

Written by Johann Sonnenberger
Updated over a week ago