ClientHub is QuoteIQ's built-in customer communication system, giving you a dedicated business phone number with two-way texting and calling — all inside the app. Keep your communication professional, centralized, and fast without needing to juggle separate messaging platforms, phone numbers, or personal devices.
Available on: Pro, Elite, and Max plans (all three). Not available on Essentials or Beginner.
💳 ClientHub Credit Usage
ClientHub uses IQ Credits for the texts and calls sent through your dedicated business number:
1 IQ Credit per text
1 IQ Credit per minute of call
Every plan includes a monthly IQ Credit allowance — 3,000 on Pro, 5,000 on Elite, 8,000 on Max. If you need more, you can purchase additional credits anytime (2,500 IQC for $25, up to 25,000 IQC for $250).
⚠️ How to get your ClientHub number
ClientHub numbers are no longer self-serve. To request your dedicated business number, contact support with the following two pieces of information:
Your account email (the email you use to log into QuoteIQ)
Your preferred area code
Email: support@quoteiq.io · Text: (912) 913-7154
An agent will check availability in your preferred area code and follow up to provision the number on your account. If your first-choice area code isn't available, the agent will offer alternatives.
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Which Plans Include ClientHub?
ClientHub is included on three plans: Pro, Elite, and Max.
Pro ($149.99/mo) — Includes ClientHub · 3,000 IQ Credits/month
Elite ($299/mo) — Includes ClientHub · 5,000 IQ Credits/month
Max ($699/mo) — Includes ClientHub · 8,000 IQ Credits/month
Essentials ($29.99/mo) — Not included; upgrade to Pro or higher
Beginner ($74.99/mo) — Not included; upgrade to Pro or higher
How ClientHub Uses Credits
ClientHub texts and calls run on IQ Credits — QuoteIQ's virtual currency that powers communication and AI features across the app.
Texting: 1 IQ Credit per text sent or received through ClientHub.
Calling: 1 IQ Credit per minute of call placed or received through ClientHub.
Every plan that includes ClientHub also includes a monthly IQ Credit allowance:
Pro — 3,000 IQ Credits/month
Elite — 5,000 IQ Credits/month
Max — 8,000 IQ Credits/month
Your monthly credit allowance also powers other AI features (AI Autopilot, AI Estimator, Virtual Call Team, Before/After AI, AI Text Generator), so ClientHub usage draws from the same pool as your other AI tools.
If you need more credits in a given month, you can purchase additional IQ Credits anytime as a one-time top-up: 2,500 IQC for $25 · 5,000 IQC for $50 · 10,000 IQC for $100 · 25,000 IQC for $250.
What ClientHub Includes
Dedicated Business Phone Number — A real phone number in your preferred area code that lives inside QuoteIQ. Separate business from personal communication.
Two-Way SMS & MMS Texting — Text customers directly from the app. They receive regular SMS and can reply like normal — no app download required on their end. Full MMS support lets you send images alongside text messages.
Two-Way Calling — Make and receive phone calls through your ClientHub number directly inside QuoteIQ. Voice calling access only requires the specific voice calling permission or account owner status — no admin role needed.
"On The Way" Text — Automatically notify customers when you're headed to their location.
AI Text Generator — Use AI-assisted text generation to draft professional messages, follow-ups, and replies faster.
Customer Message Threads — Every customer gets their own dedicated message thread. All messages and files are stored under their profile.
Cross-Device Sync — All conversations synced across phone, tablet, and computer.
How ClientHub Works
Once your number is provisioned by our support team and active on your account, you can start messaging and calling customers right away.
Every customer gets their own dedicated message thread in ClientHub.
You can text or call customers directly from your QuoteIQ app — send job confirmations, updates, or quick replies.
Customers don't need to download QuoteIQ or create an account. They receive messages as regular SMS texts and can reply like normal.
Their replies come straight into their message thread inside your QuoteIQ account.
How to Get Your ClientHub Number
ClientHub numbers are provisioned by our support team — not self-serve. Here's the process:
Step 1: Make sure you're on Pro, Elite, or Max
ClientHub is included on Pro ($149.99/mo), Elite ($299/mo), and Max ($699/mo) plans. If you're on Essentials or Beginner, you'll need to upgrade to Pro or higher before requesting a number.
Step 2: Contact support with your two pieces of info
Reach out to our support team by either:
Email: support@quoteiq.io
Text: (912) 913-7154
Include both of the following in your message:
Your account email — the email you use to log into QuoteIQ. This is how we identify your account and attach the number to it.
Your preferred area code — the area code you'd like your dedicated business number to use (for example, 404, 912, 213, etc.).
Step 3: An agent provisions the number
An agent will check availability in your preferred area code and follow up with you to confirm. If a number is available, they'll attach it to your account and let you know it's live. If the area code is unavailable, they'll offer alternative options.
Tip: Pick the area code carefully — once a number is attached to your account, it can't be changed later. Most contractors choose an area code that matches their primary service area so customers recognize it as local.
Using ClientHub Day-to-Day
Once your number is provisioned, open the ClientHub tab from your QuoteIQ dashboard's left-hand menu to access all conversations.
Texting Customers
Open any customer's thread in ClientHub and type your message. They receive it as a regular SMS text. When they reply, it shows up in their thread instantly. You can also send images via MMS — photos, receipts, or documents — directly in the message thread. Use the AI Text Generator to draft professional messages — tap the AI icon in the text field to generate a reply or follow-up. Each ClientHub text uses 1 IQ Credit.
Calling Customers
Make and receive calls through your dedicated ClientHub number directly inside QuoteIQ. Calls go through your business number, not your personal number, so your personal phone number stays private. Voice calling only requires the specific voice calling permission or account owner status — your team members don't need full admin access to make and receive calls. ClientHub calls use 1 IQ Credit per minute.
"On The Way" Notifications
Heading to a job? Send an automatic "On The Way" text to let the customer know you're coming. This is triggered from the calendar/job view — tap the notification icon and your customer gets an instant heads-up.
File Sharing
Send and receive photos, documents, and files directly through ClientHub message threads. Everything is stored under the customer's profile for easy reference later.
FAQs
How much does it cost to text or call through ClientHub?
ClientHub uses IQ Credits: 1 IQ Credit per text and 1 IQ Credit per minute of call. Your plan includes a monthly IQ Credit allowance (3,000 on Pro, 5,000 on Elite, 8,000 on Max) that covers ClientHub usage as well as other AI features. There's no separate monthly add-on charge for ClientHub itself — it's included with the plan.
Is there an extra monthly fee for ClientHub?
No. ClientHub is included as part of the Pro, Elite, and Max plans — there's no separate subscription fee for it. The only ongoing cost is IQ Credit usage: 1 credit per text and 1 credit per minute of call. Both come out of the monthly credit allowance that's already part of your plan.
Does two-way texting cost extra?
No additional subscription cost — two-way texting is part of ClientHub, which is included on Pro ($149.99/mo), Elite ($299/mo), and Max ($699/mo). Each text uses 1 IQ Credit from your monthly allowance.
How can I tell how many credits I'm using on ClientHub?
Each text deducts 1 IQ Credit and each minute of call deducts 1 IQ Credit from your monthly allowance. Your current IQ Credit balance is visible in your account at any time. If you find ClientHub usage is consistently exhausting your monthly credit allowance, you can purchase additional credits as a one-time top-up (starting at 2,500 IQC for $25) or upgrade to a plan with a larger monthly allowance.
What happens if I run out of IQ Credits during the month?
If you run out of credits, you can purchase additional IQ Credits at any time — 2,500 IQC for $25, 5,000 IQC for $50, 10,000 IQC for $100, or 25,000 IQC for $250. Credits top up your account immediately. Your full monthly allowance also resets at the start of each billing cycle.
Which plans include ClientHub?
ClientHub is included on Pro ($149.99/mo), Elite ($299/mo), and Max ($699/mo) plans — all three. It is not included on Essentials or Beginner.
Does the Pro plan include ClientHub?
Yes. Pro ($149.99/mo) includes ClientHub. ClientHub is also included on Elite ($299/mo) and Max ($699/mo) — Pro is the lowest tier that includes it.
Does the Elite plan include ClientHub?
Yes. Elite ($299/mo) includes ClientHub. ClientHub is also included on Pro ($149.99/mo) and Max ($699/mo).
Does the Max plan include ClientHub?
Yes. Max ($699/mo) includes ClientHub. ClientHub is also included on Pro ($149.99/mo) and Elite ($299/mo).
Does the Essentials plan include ClientHub?
No. Essentials ($29.99/mo) does not include ClientHub. To use ClientHub, you'd need to upgrade to Pro ($149.99/mo), Elite ($299/mo), or Max ($699/mo) — all three include it.
Does the Beginner plan include ClientHub?
No. Beginner ($74.99/mo) does not include ClientHub. To use ClientHub, you'd need to upgrade to Pro ($149.99/mo), Elite ($299/mo), or Max ($699/mo) — all three include it.
How do I get my ClientHub phone number?
ClientHub numbers are no longer self-serve. To request your number, email support@quoteiq.io or text (912) 913-7154 with two things: your account email (the email you log into QuoteIQ with) and your preferred area code. An agent will check availability and follow up to provision the number on your account, typically within one business day.
Can I set up my ClientHub number myself inside the app?
No. Self-serve number setup is no longer available. All ClientHub numbers are provisioned by our support team to ensure availability, compliance, and proper account setup. Email support@quoteiq.io or text (912) 913-7154 with your account email and preferred area code to request yours.
Can I choose an 888 (or other toll-free) area code?
When you request your number, let the agent know if you're looking for a specific toll-free area code (such as 800, 833, 844, 855, 866, 877, or 888). Availability of toll-free numbers can vary, so the agent will check what's available and follow up with options. For most contractors, a local area code that matches their service area works best — customers are more likely to answer a recognizable local number than a toll-free one.
Do customers need the QuoteIQ app to reply?
No. They receive and reply to your messages through regular SMS on their phone.
Can I use my personal number with ClientHub?
No. ClientHub provides you with a dedicated business number that lives inside your QuoteIQ account. This keeps your personal and business communication completely separate.
Where do customer replies show up?
Replies appear in the customer's message thread within the ClientHub section of your app. All conversations are synced across your phone, tablet, and computer.
Can I have multiple team members use ClientHub?
Yes. Any user on your QuoteIQ account with ClientHub permissions can view and manage conversations. This is controlled through the Users & Permissions settings.
Can I change my dedicated phone number later?
No. Once a number is provisioned and attached to your account, it can't be changed. That's why we recommend telling the support agent your exact preferred area code (and any backup options) when you make your request.
Can I make and receive phone calls through ClientHub?
Yes. ClientHub supports two-way calling — you can make outbound calls and receive inbound calls through your dedicated business number, all within the QuoteIQ app. Calls use 1 IQ Credit per minute.
Do team members need admin access to make calls?
No. Voice calling only requires the specific voice calling permission or account owner status. Your team members don't need full admin access — just the calling permission enabled on their account.
Can I send images through ClientHub?
Yes. ClientHub supports MMS, so you can send images alongside text messages. You can also share photos, documents, and files directly in customer message threads. MMS messages use 1 IQ Credit each, same as standard texts.
What is the AI Text Generator in ClientHub?
The AI Text Generator helps you draft professional messages faster. When composing a message in ClientHub, tap the AI icon to generate a reply, follow-up, or customer communication. It uses your context to create relevant, professional text that you can edit before sending. The AI generation itself uses IQ Credits (separate from the 1 credit charged when you send the resulting text).
How long does it take to get my ClientHub number after I request it?
Typically within one business day once support receives your account email and preferred area code. If your first-choice area code isn't available, the agent will reach back out with options, which can add a short back-and-forth.