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How To Create & Send an Invoice

Create and send professional invoices through QuoteIQ — including Mass Invoicing, in-person payments, recurring billing, tips, and payment tracking.

QuoteIQ makes it simple to create invoices that match your service structure, customer preferences, and payment process. Whether you're sending a fresh invoice or recording a completed job, here's how to do it step by step.

💡 Need to take a partial payment or deposit? Partial payments in QuoteIQ are taken through estimates, not invoices. Invoices in QuoteIQ are designed for full payment of completed work — Pending or Paid only. For deposits, down payments, half-now-half-later, or any other split-payment scenario, see How to Take Partial Payments & Deposits (Through Estimates).

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Step 1: Navigate to the Invoices Tab

From your dashboard, click the Invoices tab on the left-hand side.

Then, in the top right corner, click Create Invoice.


Step 2: Select a Customer

Choose a customer from your existing list, or create a new one directly from this screen.

Once selected, their contact details will auto-fill.


Step 3: Fill in Invoice Details

Under Invoice Details, you'll see:

  • The invoice number (auto-generated, but editable)

  • Invoice issue date

  • Payment terms: Choose from Due Upon Receipt, Net 15, Net 30, Net 60, Net 90, or 1% 10 Net 30


Step 4: Add Services

Input your service name, amount, and optional description.

If this is a one-time service you don't want saved to your list, click "No, don't add to my services," then hit Save.


Step 5: Add Billing Info

In the billing section, you can:

  • Apply a discount rate

  • Add a tax rate

  • Include a convenience fee

The total invoice cost will automatically update at the bottom.


Step 6: Set Payment Status

Invoice payment status in QuoteIQ has two states:

  • Pending – If you're waiting on payment

  • Paid – If the customer has paid in full and you're just logging it

This keeps your records clean and helps automate status tracking.

⚠️ Invoices do not support partial payments.

There is no third status for "partially paid" on invoices. If a customer wants to pay a deposit, down payment, or any amount less than the full invoice total, do not mark the invoice as Pending and try to track a balance — there's no balance field for invoices.

Instead, use an estimate with a deposit configured. The estimate becomes the system of record for the full payment lifecycle (deposit, partial payments, and final balance). See How to Take Partial Payments & Deposits (Through Estimates).


Step 7: One-Time vs Recurring

Choose whether this is a One-Time Invoice or a Recurring Invoice.

Recurring invoices will repeat automatically based on the interval you set.


Step 8: Final Customization Options

  • Client Message: Add a personal note to the invoice

  • Photos: Upload before-and-after or proof-of-completion images

  • Accepted Payment Methods: List the types of payment you'll accept

  • Payment Terms: Reiterate terms for clarity and compliance


Step 9: Save and Preview

Press Save & Continue to review your invoice.

From this screen, click the Share button and choose how to send it to your customer—email, text, or download.


Step 10: View & Manage Invoices

After sending, return to the Invoices tab to view your invoice under:

  • Pending

  • Subscriptions

  • Paid

  • Tips

From the Pending tab, you can mark the invoice as paid or click Send Reminder to nudge your customer by email.


More Invoicing Features

Beyond the standard invoice workflow above, QuoteIQ includes several additional invoicing tools:

Mass Invoicing (Beginner and above)

Invoice multiple completed jobs at once instead of creating them one by one. From the Invoices tab, select multiple completed jobs and generate invoices for all of them in a single batch. This is especially useful at the end of a busy day or week.

In-Person Payments

QuoteIQ supports two in-person payment options: (1) send the invoice's Stripe-powered Pay Now link to the customer so they can pay from their own device using card, Apple Pay, Google Pay, or ACH; or (2) manually enter the customer's card details directly in the QuoteIQ app to charge the invoice. See the Set Up and Collect Payments guide for the full breakdown.

Partial Payments & Deposits

Partial payments are handled through estimates, not invoices. Set a deposit amount or percentage when creating the estimate, take additional partial payments from the same estimate by tapping Paid again, and track everything in the estimate's View Log. See How to Take Partial Payments & Deposits for the full workflow.

Tips on Invoices

Customers can add a tip when paying an invoice. This is built into the payment flow automatically — no extra setup required on your end.

To view all tips collected, go to the Invoices tab and select the Tips sub-tab. You'll see the total amount of tips collected along with every invoice that included a tip.

Convert Estimate to Invoice

Don't start from scratch — convert any approved estimate directly into an invoice with one tap. All services, pricing, and customer info carry over automatically.

Card-on-File

Saved payment methods (credit/debit cards) linked to a customer's Stripe account are displayed directly on their profile. Use them for future charges — useful for repeat customers or subscription-based services.

Invoice Subscriptions / Recurring Service Plans

Set up recurring invoices for customers on maintenance plans or regular service schedules. Choose the interval and QuoteIQ handles the rest — invoices generate and send automatically. Recurring subscriptions now fully support discounts, taxes, convenience fees, and deposits — matching the full calculation logic of regular invoices. (See Step 7 above.)

Net Payment Terms

Invoices support Net 15, Net 30, Net 60, and Net 90 payment terms. Select the term when creating or editing an invoice and the due date calculates automatically — no manual date entry needed.

Embedded Stripe Checkout

Customers pay invoices with a smooth embedded checkout directly on the invoice page — no redirect to a separate Stripe page. Full-screen on mobile, centered modal on desktop. A seamless payment experience that keeps the customer on your invoice page.

ACH Bank Payments

ACH (bank transfer) payments are available via Stripe. Toggle ACH on from your Bank Details settings. Especially valuable for commercial clients and larger invoices where bank transfer is preferred over credit card.

Checkout Order Summary

Before completing a purchase, customers and team members see a clear line-item order summary — including any coupons, add-ons, discounts, and fees — before hitting Pay. No surprises at checkout.

Hide Line Item Prices

Hide prices on individual line items, or hide all prices at once on an invoice. Useful when you want the customer to see only the total — common for commercial contracts or bundled service agreements.

Convert Estimate to Subscription

Convert an accepted estimate directly into a recurring subscription invoice, pre-filled with the customer, services, and pricing from the estimate. One tap to set up automatic recurring billing from an approved quote.

Selectable Text on Invoice Pages

Customers can select and copy text directly from invoice web pages — making it easy to reference invoice numbers, service descriptions, or amounts.


FAQs

Can I add multiple services to one invoice?

Yes. Just click "Add Another Service" after entering the first one.

Can I invoice multiple jobs at once?

Yes. Mass Invoicing lets you select multiple completed jobs and generate invoices for all of them in one batch. Available on Beginner plans and above.

How do I take a partial payment or deposit?

Partial payments and deposits are not done through invoices in QuoteIQ — invoices only support Pending and Paid statuses. Instead, create an estimate with a deposit amount or percentage. The customer pays the deposit, and additional partial payments are taken from the same estimate by tapping the Paid button again. Every payment is tracked in the estimate's View Log. See How to Take Partial Payments & Deposits.

Can I mark an invoice as partially paid?

No. Invoices only have two payment statuses — Pending and Paid. There is no partial / split / deposit status on invoices. For any scenario where a customer pays less than the full amount, use an estimate with a deposit configured. See How to Take Partial Payments & Deposits.

I already created an invoice but my customer wants to pay a deposit. What now?

The cleanest path is to delete the invoice and rebuild the job as an estimate with the deposit configured. Send the estimate to the customer so they can pay the deposit, then take additional partial payments and the final balance from the same estimate. Invoices in QuoteIQ aren't designed to hold partial payments.

How do I take payment in person?

Two options inside QuoteIQ: (1) send the invoice's Stripe-powered Pay Now link to the customer so they can complete checkout from their own device (card, Apple Pay, Google Pay, or ACH), or (2) manually enter the customer's card details directly in the QuoteIQ app to charge the invoice. QuoteIQ does not currently offer Tap to Pay or support external card reader hardware.

Can customers leave a tip when paying an invoice?

Yes. The tip option is built into the payment flow automatically. No setup needed on your end.

Where can I view all the tips my customers have left?

Tips are viewable in the Invoices tab — select the Tips sub-tab to see the total amount of tips collected along with every invoice that included a tip.

What happens if I set the status to Paid by mistake?

You can go back and edit the invoice at any time from the Invoices tab.

Can I send the invoice by text instead of email?

Yes. From the preview screen, press Share and choose text as the delivery method.

Will customers see the convenience fee?

Yes. It appears in the cost breakdown on their invoice.

How can I control which payment methods appear on my invoices?

During invoice creation, scroll to the Accepted Payment Methods section and click Add Accepted Payment Methods. Here you can type in the payment methods you want displayed—such as "Card," "Cash," "Check," or "Online Payment." Whatever you enter will appear on the invoice for the customer to view.

Can customers pay by bank transfer (ACH)?

Yes. ACH bank payments are available via Stripe. Toggle ACH on from your Bank Details settings. Great for commercial clients and larger invoices where bank transfer is preferred.

What Net payment terms are available?

QuoteIQ supports Due Upon Receipt, Net 15, Net 30, Net 60, Net 90, and 1% 10 Net 30. Select the term when creating or editing an invoice and the due date calculates automatically.

Can I convert an estimate into a recurring subscription?

Yes. Once an estimate is accepted, you can convert it directly into a recurring subscription — pre-filled with the customer, services, and pricing. No need to rebuild from scratch.

Can I hide line item prices on invoices?

Yes. You can hide prices on individual line items or hide all prices at once. Useful for commercial contracts or bundled services where you only want to display the total.

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