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How do I email you?

Email addresses you might need

Written by Ticker

Starting a chat in your RAC Black Box app is the quickest and easiest way to reach our customer service team, but if you need to email another team you can find their email addresses below:

  • For information or requests about your No Claims Discount, email documents@rac.ticker.co.uk

  • If we've asked you for validation information such as a copy of your driving licence or proof of address/occupation, email validations@rac.ticker.co.uk.

  • If you're question is about device issues, a speeding event, payments or anything else policy specific, it's best to chat to us. If you can't chat, just email help@rac.ticker.co.uk

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