If you have the stick-on device, each driver on your policy needs to download the RAC Black Box app from the Apple App Store or the Google Play Store.
Open the RAC Black Box app on each phone and tap Get login link. This will send an email to each driver's individual email address, which you gave us when you bought your insurance.
Open that email (check spam if you can't find it) and click 'Log in'. Once you're logged in, you can start pairing.
If there are two or more drivers named on the policy, make sure only one phone has Bluetooth turned on at once, then you can take it in turns to pair.
Tips for pairing with your device:
You need make sure you have a compatible iOS or Android smartphone to use with your device. If you can't find the RAC Black Box app in your app store, your device may need a software update or may not be compatible.
Make sure the RAC Black Box app is up-to-date on all phones. We regularly update the app with improvements and bug fixes, so it's important you have the latest version.
If the app login link in your email doesn't work, try accessing email through your phone's web browser rather than your email app.
You pair in the RAC Black Box app - not in your phone's Bluetooth settings. During pairing, you may not see the device in your phone's Bluetooth devices list; it's nothing to worry about.