About the telematics devices
What is the stick-on device?
What is the plug-in device?
How do I set up my telematics device?
My plug-in device doesn't fit
Why does my telematics device need to stay connected?
Why haven't you had data from my device?
Will the plug-in device use my phone data?
What happens if my phone disconnects from my stick-on Ticker box?
Why can't I pair my stick-on device?
I can't pair the phone for a named driver
How do I know if my telematics device is recording my journeys?
Do I need to keep Bluetooth switched on?
What information does the telematics device collect?
I can't pair my stick-on device with the RAC Black Box app
There are lights showing on my stick-on device. Is this OK?
My plug-in telematics device hasn't arrived yet
Can I connect my phone to my stick-on device and another Bluetooth device at the same time?
Does the device send information to the police?
How do you use my device data?
What happens if I remove the device or put it in another car?
Where should I put my telematics device?
What should I do if I think my plug-in device is faulty?
Do I need to keep my phone switched on while driving?
There are lights showing on my stick-on device. Is this OK?
Do I fit the telematics device myself?
Do I need to keep location services enabled?
Can I use my phone in 'do not disturb' mode while I'm driving?