About the telematics devices
By Customer experience team and 1 other2 authors26 articles
- What is the stick-on device?
- What is the plug-in device?
- How do I set up my telematics device?
- My plug-in device doesn't fit
- Why does my telematics device need to stay connected?
- Why haven't you had data from my device?
- Will the plug-in device use my phone data?
- What happens if my phone disconnects from my stick-on Ticker box?
- Why can't I pair my stick-on device?
- I can't pair the phone for a named driver
- How do I know if my telematics device is recording my journeys?
- Do I need to keep Bluetooth switched on?
- What information does the telematics device collect?
- I can't pair my stick-on device with the RAC Black Box app
- There are lights showing on my stick-on device. Is this OK?
- My plug-in telematics device hasn't arrived yet
- Can I connect my phone to my stick-on device and another Bluetooth device at the same time?
- Does the device send information to the police?
- How do you use my device data?
- What happens if I remove the device or put it in another car?
- Where should I put my telematics device?
- What should I do if I think my plug-in device is faulty?
- There are lights showing on my stick-on device. Is this OK?
- Do I fit the telematics device myself?
- Do I need to keep location services enabled?
- Can I use my phone in 'do not disturb' mode while I'm driving?