Updating your payment information ensures uninterrupted access to your subscriptions and timely processing of E&O fees. Follow the step-by-step guide below to update your payment details through the Radius Office dashboard.
Steps to Update Payment Information
1. Log into Radius Office
Navigate to the Radius Office dashboard on your desktop browser, by going to radiusagent.com.
Enter your email address to log in. An email verification link will be sent to you, bypassing the need for a password.
2. Access the Settings Menu
Locate the Settings Menu in the very bottom of the left-side menu.
3. Navigate to Billings
In the settings menu, click on Billings to manage your payment methods.
Click the Add Card button in the Payment Methods section.
4. Add a Payment Method
Enter your credit card details in the appropriate fields (e.g., card number, expiration date, CVV).
After entering the details, click the Blue Add Card button to save the information securely.
Additional Notes
Ensure the card entered is active and has sufficient funds for subscription and E&O fee payments.
For assistance with failed transactions or troubleshooting payment errors, please contact our Support Team at support@radiusagent.com or call (415) 649-0122.