Before Raise More can send email from your domain, you have to prove that you own that domain and that Raise More is allowed to send on its behalf. You do that by adding a few DNS records at wherever your domain is hosted (your registrar or DNS provider). DNS records are the settings that tell the internet how your domain works, including who is permitted to send email using your domain name.
You do not have to figure out these records yourself. Raise More generates the exact records for your specific domain and supplies them to the setup window. Add the records, and once they take effect your domain is verified for sending.
You verify a sending domain from the Verified Emails page. Free mailbox domains like gmail.com, hotmail.com, and yahoo.com are not supported for sending. You need an email address on a domain you control, such as info@yourcampaignforcongress.com.
The records you need
Authenticating your domain involves a few records. Each record has a type (such as TXT, CNAME, or MX), a name (sometimes called the host), and a value. The setup window lists every record you need to add. Add all of them.
The records cover two or three purposes:
DKIM
DKIM (DomainKeys Identified Mail) lets your outgoing mail be cryptographically signed so receiving mail servers can confirm the message really came from you and was not tampered with in transit. The signing key in your DKIM record is unique to your account. This is why you have to use the exact value supplied for your domain rather than copying a generic example from somewhere else. DKIM records are usually TXT records (a TXT record stores a piece of text at a name) or CNAME records (a CNAME points one name at another name).
SPF
SPF (Sender Policy Framework) lists which mail servers are allowed to send email for your domain. When a receiving server gets a message claiming to be from your domain, it checks this record to see whether the sending server is on the approved list. This is typically delivered as a TXT record, and there may also be an MX record on a sending subdomain that supports it.
DMARC
DMARC (Domain-based Message Authentication, Reporting and Conformance) is a TXT record that tells receiving mail servers what to do with messages that claim to be from your domain but fail the DKIM or SPF checks. You may also see a DMARC record in your list. If one is included, add it: having a DMARC record in place improves how mailbox providers treat your mail and reduces the chance of your campaigns being flagged or rejected.
Use the exact values supplied
The records are generated specifically for your domain. Because the DKIM signing values are unique to your account, copy each record exactly as it is shown: the record type, the name (host), and the value. Do not hand-author your own DKIM, SPF, or DMARC records from a general guide. Using the precise values supplied is what makes verification succeed.
Two ways to add the records: automatic or manual
When you start verification, Raise More opens a setup window powered by Entri, a service that connects to many popular DNS providers.
Automatic with Entri
If your DNS provider is supported, you can sign in to it through the Entri window and have the correct records added for you. This is the easiest path and avoids typos. After the records are submitted, it can take a little while for them to take effect across the internet (this is called propagation).
Manual at your DNS host
If your DNS provider is not supported by the automatic flow, or you would rather do it yourself, the same window shows you each record to add by hand. In your DNS provider's dashboard, create a record of the type shown, paste in the name and the value exactly, and save. Repeat for every record listed.
How to confirm the records are in place
On the Verified Emails page, each sending email shows a status:
Verified means the records are in place and the domain is ready to send.
In progress means the records have been submitted through Entri and are still propagating or being checked. This can take some time.
Action required means the records are not yet detected and you still need to add them or finish the setup.
If the status has not moved to Verified after some time, open the verification step again and use Finish Verification to reopen the setup window and recheck.
FAQ
How long does verification take?
It varies by DNS provider. Some records take effect within minutes, others can take several hours. The status updates to Verified once the records are detected.
I added the records but it still says Action required. What now?
Double-check that each record's type, name, and value match exactly what was supplied, with no extra spaces or missing characters. A single mistyped character in a DKIM value will prevent verification. Then wait for propagation and recheck.
Can I use a Gmail or Yahoo address?
No. Sending requires a domain you control. Once that domain is verified, you can add as many addresses on the same domain as you like, and they go through instantly.
Do I have to verify each email address separately?
No. Verification is per domain. After the domain is verified once, additional addresses on that same domain are ready to send immediately.
Will adding these records affect my existing email?
DKIM, SPF, and DMARC records are standard email authentication settings and are designed to coexist with your normal mail. If you already have an SPF or DMARC record, contact support before changing it so the records can be combined correctly rather than overwritten.