Before you launch your Rally.Fan Store to the world, it's crucial to test your products to ensure everything works smoothly. Testing your products as if you were a customer helps you catch any potential issues and understand the customer experience. Here’s how you can do it effectively:
Steps to Test Your Products
1. Set the Product Price to $0
To make the testing process smooth, temporarily set the price of your product to $0. This way, you can go through the checkout process without any actual payment.
Navigate to Your Store: Go to your Rally.Fan Space and select the product you want to test.
Edit the Product: Click on the Checkout Page and scroll down to the Price section.
Set Price to $0: Change the product price to $0 and click Publish at the bottom of the page.
2. Go Through the Checkout Process
Now that your product is set to free, you can test the checkout process.
Visit Your Live Space: Head over to your live space URL
Select the Product: Click on the product you want to test.
Complete the Form: Fill out the purchase form as if you were a customer and submit it.
3. Review the Confirmation Process
After submitting the form, you should be redirected to a Confirmation Page.
Here, you’ll either get a link to your digital product or instructions on the next steps.
Additionally, you should receive a confirmation email with the product details.
Troubleshooting: Didn't Receive a Confirmation Email?
If you don't get a confirmation email, try these steps:
Check Digital Product Upload: Ensure you’ve uploaded the product file or URL correctly.
Go to your product’s Checkout Page tab, scroll to the "Upload your Digital Product" section, and upload the necessary file or URL.
Check Spam or Promotions Folder: Sometimes, emails might end up in your Spam or Promotions folder. Look for an email from orders@metacommerce.store.
Try a Different Email Address: If the above steps don’t work, try checking out using a different email address.
If you still face issues, please contact our support team at hello@metacommerce.com for further assistance. We’re here to help ensure your store runs perfectly!
Important Note:
Avoid doing test purchases for paid products if you plan to refund yourself, as Stripe charges refund transaction fees.