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How Will My Customer Download My Digital Product?
How Will My Customer Download My Digital Product?
Updated over 4 months ago

Once your customers complete their purchase on Rally.Fan, downloading their digital product is straightforward and user-friendly. Here’s how it works:

Immediate Download

After clicking "Submit" or "Buy Now" on your sales page, your customer will be directed to a confirmation screen where they can download their purchase directly:

  1. Download from Confirmation Screen:

    • Immediately after the purchase, a confirmation screen will appear with a "Download" button.

    • Customers can click this button to download their digital product instantly.

Email Confirmation

In case the customer misses the download button on the confirmation screen or loses the file, they will also receive a confirmation email with download instructions:

  1. Email Notification:

    • An email will be sent to the customer’s provided email address shortly after the purchase.

    • The email will include a download link or button, allowing the customer to access their digital product at their convenience.


Example Email Notification:

Here’s an example of what the confirmation email might look like:

Subject: Your Digital Product is Ready for Download!

Hi [Customer Name],

Thank you for your purchase! Your digital product is ready for download. Click the button below to get your product:

[Download Now]

If you have any questions or need assistance, feel free to contact our support team.

Thank you for choosing @creatorname!

Best regards,
@creatorname


By following these steps, your customers can easily download their digital products, ensuring a smooth and satisfying purchase experience.

If you have any questions or need further assistance, please contact us at hello@metacommerce.app. We're here to help!

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