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How Do I Access The Course I Purchased?
How Do I Access The Course I Purchased?

Send this directly to your customers to assist them with accessing your digital products.

Updated over 4 months ago

Trying to access a course you recently purchased on Rally.Fan? This guide will help you get started!

How to Access Your Purchased Course

  1. Check Your Email:

    • After completing your purchase, you should have received a confirmation email from orders@metacommerce.app containing a link to access your course.

  2. Find the Confirmation Email:

    • This email will include the details of your purchase along with a link to access your course. It might look something like this:


Subject: Course Purchase Confirmation

Hello [Your Name],

Thank you for purchasing [Course Name] from [Creator Name]!

To access your course, please click the link below:

[Access Course]

If you need any assistance, feel free to contact us.

Best regards,
The Metacommerce team


Didn't Receive a Confirmation Email?

If you haven’t received the confirmation email, here’s what you can do:

  1. Contact the Creator:

    • Get in touch with the creator of the course and request them to resend the access link.

  2. Verify Your Email Address:

    • If the creator is unable to find your purchase, it might be due to an incorrect email address entered during the purchase. Ask the creator to update your email address in their system.

By following these steps, you should be able to access your course successfully.

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