There are a couple of reasons you're unable to download the PDF version of your proposal. In this article, we will discuss different ways you can resolve them.
Pop-up blockers: the most common reason. Please make sure to enable pop-up blockers as when you download Engage PDFs, it directs your browser to a separate tab. You may refer to this article on how to enable it: Pop-ups
Loading time: please void multiple proposal tabs open. Depending on the content of your template the loading time should not take any longer than 5 minutes, if it does, please contact support.
If you have any issues or concerns, please reach out to your Engage Support at support@engagedigital.io.