In addition to the universal Realhub deadline reminder notifications, agencies can create their own custom reminders and alerts via Agency Admin > Custom Deadline & Alerts.
Custom alerts can be used to email or notify users as reminders on a regular basis. For example, if you need to have boards sent to print by a certain time on a particular day each week in order to be installed by the weekend, you can set a custom alert with email reminder to certain users.
To create a new custom alert:
From the Alerts & Deadlines page within Agency Admin, click Create.
Complete the required fields:
Title
Description
Schedule
Alert Time
Occurs Day (N/A for Once Off alerts)
Select Days
If you’d like the system to send an email reminder as well as the in-system alert, add the email address (you can add mutiple email addresses one-by-one)
Click the Create button to save the new alert
You can edit existing alerts at any stage by clicking into the alert, making the required changes in the side modal and clicking update.
To delete an alert, click into the alert, scroll to the bottom of the modal and click the Delete Custom Deadline button.