Members can now sign into their online account portal and make updates to their personal information such as address, contact info, and emergency contact info directly from the Account home tab. Members have previously had the ability to make these changes during the program signup process, but now it is directly available from a more intuitive location in the platform.
On a member's account page, they can click on individual members on the unit in order to open up the profile editing module.
Then, they will need to click on the pencil icon in order to edit the current information. This is similar to the staff-facing workflow as information is greyed out until choosing the edit icon.
Once the information has been updated, members have the choice to update for a single member or for all members on the account.
Member initiated updates are logged for easy auditing by staff.
Note: Updating a member's email address using this feature will not automatically update the assigned web user/email associated with the account login.