1. Introduction
Founded in 2021, Reel Unlimited® is a global design subscription service for agencies and startups. Now launching in Ireland, we serve Irish digital agencies, marketing teams, and startups with unlimited graphic design, video, motion graphics, UI/UX, and web development through dedicated designers, branded client portals, and unlimited revisions.
Reel Unlimited and its affiliates, is a service and trademark owned and provided by Tarkle, Inc. and its subsidiaries operating in Ireland, Mexico, New Zealand, Australia, Hong Kong, Singapore, Spain, Germany, Switzerland, United Kingdom, Canada, Poland, France, South Africa, India, Nigeria, Italy, Portugal, and Brazil. This privacy policy explains how we collect, use, and protect your information when you use our design platform.
2. Information We Collect
We collect account information including your name, email, and company details. We also maintain records of your design projects, platform usage, and payment information processed through our secure payment providers.
3. How We Use Your Information
We use your information to deliver and improve our design services, process payments, send important updates, and provide customer support. Your project and usage data helps us enhance our platform and customize your experience.
4. Data Storage and Security
Your data is stored securely using industry-standard cloud infrastructure with data centers in EU and US regions. We implement encryption during transmission and storage, with regular security monitoring and updates.
5. Your Rights
You can access, correct, or delete your personal data at any time. You may also export your data or opt-out of marketing communications. We respond promptly to all data-related requests.
6. Data Sharing
We never sell your data. We share information only with service providers essential to our operations, when legally required, or with your explicit permission.
7. Cookies
We use essential cookies for authentication, security, and basic platform functionality. These are necessary for providing our services effectively.
8. GDPR Compliance
We follow GDPR requirements through secure data handling, processing agreements, and data export tools. We promptly address all data-related requests.
9. Children's Privacy
Our services are not intended for users under 18 years of age. We do not knowingly collect or maintain information from anyone under 18. If we discover that we have collected personal information from a person under 18, we will delete that information immediately.
10. Changes to Policy
We will notify you of any significant changes to this privacy policy.
11. Sub-Processors and Service Providers
We use trusted third-party service providers to help us deliver our services. These companies provide essential infrastructure, tools, and services:
Infrastructure and Security
Cloudflare: Content delivery and security
Google: Email and productivity tools
Kinsta and Hostinger: Website hosting
Vercel: Application hosting
Supabase: Database services
Resend and Mailgun: Email services
Payment Processing
Stripe, Wise and PayPal: Payment processing
Swipe One CRM: Customer management
ChartMogul, ProfitWell: Subscription analytics
Design and Project Tools
ProRequests: Project and billing management
Cloudbrand: File sharing and delivery management
Slack: Team and client communication
Figma and Adobe: Design tools
Webflow, Hostinger: Website development tools
Customer Support and Analytics
Intercom: Customer support & communication
Fathom Analytics: Website analytics
Loops: Email marketing
Partner Programs
Awin Inc. and Impact Holdings: Affiliate management
Partnero: Built-in affiliates management software
Each service provider is carefully selected and bound by data protection agreements. They may only access and use your information as necessary to provide their services to us. We regularly review their security practices to ensure they meet our standards.
These providers may be located in different countries. By using our services, you acknowledge that your information may be transferred to these providers as necessary to deliver our services.
12. Contact Us
For privacy questions:
Email: privacy@reelunlimited.com
Address: 1309 Coffeen Avenue, Suite 15023,
Sheridan, WY 82801
United States