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How to Cancel Your Reel Unlimited Subscription?
How to Cancel Your Reel Unlimited Subscription?

Learn how to cancel your Reel Unlimited white label design subscription service.

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Written by Support Team
Updated over a month ago

Important Note: We are Reel Unlimited, a design subscription service. If you're looking to cancel a Reelshort subscription, please contact their support team as we are a different company.


Critical Information About Revisions

We do not provide any revisions after your subscription ends. Make sure all your projects are fully completed and approved before your subscription expires. No exceptions will be made for revision requests after subscription end date.

Service Continuation After Cancellation

When you cancel, you'll continue to receive service until the end of your current billing cycle. We don't provide refunds for subscription renewals or partial months.

What Continues Until Billing Cycle Ends:

  • Active design projects

  • Access to request new designs

  • Project revisions and feedback

  • Communication with your design team

  • Slack channel integration

  • Access to your dashboard

What Happens After Billing Cycle Ends:

  • All design services stop completely

  • No revisions allowed for any projects

  • Slack channel disconnects

  • Designer assignments end

  • New request submissions close

  • Read-only access to completed projects

Before Your Subscription Ends:

  • Review all active projects

  • Request final revisions

  • Approve and download final files

  • Ensure all designs meet your needs

  • Complete any pending feedback

Step-by-Step Cancellation Process

1. Account Settings

  • Log into your Reel Unlimited dashboard

  • Navigate to Settings in the main menu

2. Subscription Management

  • Click the Subscription tab

  • Review your current billing information

  • Note your subscription end date

3. Cancellation Action

  • Click the "Cancel subscription" button

  • Select your reason for canceling

  • Review the cancellation effects

  • Click the red "Proceed" button to confirm

4. Final Confirmation

  • You'll receive an email confirming your cancellation

  • Your subscription remains active until billing cycle ends

  • Your dashboard will show your subscription end date

Important Policies to Remember:

  • No refunds for subscription renewals

  • No revisions after subscription ends

  • Service continues until billing cycle ends

  • Projects must be completed before subscription expires

  • No exceptions for revision requests after expiration

  • To continue receiving service, you'll need a new subscription

Before You Cancel

Consider contacting our support team if you:

  • Have active projects needing completion

  • Need to coordinate project wrap-up

  • Want to explore other subscription options

  • Need to pause instead of cancel

  • Have questions about final deliverables

Remember: After your subscription ends, the only way to get revisions is to start a new subscription. The one-time revision fee option has been discontinued.

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