Requesting Design Changes
When you receive a draft, you have several ways to share your feedback:
Annotation Tool
Your draft comes with a built-in annotation tool where you can click directly on the design and add comments. This makes it easy to point out specific areas that need changes.
Other Communication Options
You can also share feedback through:
- Task comments section in your dashboard
- Direct message to your project manager
- Slack channel (if you use this integration)
Revision Timeline
Standard Design Tasks
Most revisions follow our standard 1-2 business day delivery time. Submit your request before the 9 AM cut-off time in your time zone for optimal processing.
Complex Design Tasks
Some projects may need more time:
- Website design revisions
- Landing page updates
- UX/UI design changes
- Projects with multiple linked components
For these cases, we'll let you know if we need extra time based on the requested changes.
Same-day Delivery Add-on
If you have the same-day delivery add-on:
- Submit revision requests before 9 AM in your time zone
- Receive updates by end of business day
- Complex changes may still need standard delivery time
Time Zone Consideration
Your revision timeline follows your selected regional working hours:
EST: 9 AM - 5 PM (North & South America)
BST: 10 AM - 6 PM (Europe, UK, Middle East)
HKT: 10 AM - 6 PM (Asia Pacific)
Remember, we offer unlimited revisions until you're satisfied, and we'll keep working with you to get your design exactly right.