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Same-day Delivery Explained
Same-day Delivery Explained

Same-day delivery available for requests before 9 AM on business days. After 9 AM, next business day.

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Written by Support Team
Updated over a month ago

Standard Delivery Time

Our standard delivery time is 2 working days for almost all design requests. This timeline works well for most of our clients and allows us to maintain high-quality work across all projects.

Same-day Delivery Add-on

For clients who need faster turnaround times, we offer a same-day delivery option as a separate add-on service. This service needs to be purchased and activated on your account before use.

How Same-day Delivery Works

Eastern Time Zone (EST)

  • Submit your request for delivery by 9 AM EST on the same day, by 5 PM EST.

  • Available Monday through Friday.

  • Serves clients in USA, Canada, Mexico, Latin & South America.

British Time (BST)

  • Submit your request by 9 AM BST for delivery by 6 PM BST the same day.

  • Available Monday through Friday.

  • Serves clients in Europe, the United Kingdom, the Middle East, and Africa.

Asia Pacific Time (HKT)

  • Submit your request for delivery by 9 AM HKT by 6 PM HKT on the same day.

  • Available Monday through Friday.

  • Serves clients in Hong Kong, Singapore, Australia, Malaysia, and New Zealand.

Important Notes

  • Requests submitted after the 9 AM cut-off time will be processed the next business day.

  • Each team takes a one-hour break during their work day.

  • Weekend requests will be handled on the next business day.

  • Your time zone is set during account setup to ensure clear communication about delivery times.

Getting Started with Same-day Delivery

To add same-day delivery to your account, contact our support team. They will explain the pricing and help you activate this feature.

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