Overview
This article explains how to connect your Igloo locks in RentEngine so you can generate access codes and manage them alongside your other lockboxes.
Igloo locks must first be set up in an IglooWorks account before they can be added to RentEngine.
Step 1 — Prepare your IglooWorks account
Your RentEngine account representative will create an IglooWorks account for you during onboarding.
If you already have an active IglooWorks account, give your RentEngine rep the account name and API key
Step 2 — Activate your Igloo Locks
Login to IglooWorks
Activate your new locks using this guide
Note: This must be completed before you can connect your Igloo account to RentEngine
Step 3 — Add your Igloo locks in RentEngine
Open the Lockboxes tab in RentEngine.
Click Add lockbox.
Enter the serial number(s) for your Igloo devices.
Select IglooWorks as the lockbox type.
Choose your connected IglooWorks account.
If this is the first time, click "Add Account" and follow the on-screen instructions to enter the account name and API key
Click Create Lockboxes.
After this, your Igloo locks are added to RentEngine and ready to generate secure codes for scheduled showings.
Tips for a smooth setup
Ensure all Igloo locks are present in your IglooWorks account before linking.
Verify each serial number before adding it in RentEngine.
Need help?
If you encounter issues while connecting your Igloo locks:
Confirm the devices are in your IglooWorks account.
Confirm your IglooWorks account is connected to RentEngine.
Contact RentEngine Support via chat with the lock’s serial number and a description of the situation.