Overview
You can connect PointCentral to RentEngine to enable secure, automated access for self-guided showings using digital locks.
This integration allows RentEngine to generate temporary access codes for prospects during showings while keeping access controlled and auditable.
What this integration does
Once connected:
RentEngine generates prospective resident access codes in PointCentral
Codes are issued automatically when a prospect arrives at the unit
Access is time-bound and tied to the showing
No manual code creation is required for self-guided tours
Step 1 — Create an administrator login in PointCentral
Log in to the PointCentral Property Manager Portal
Navigate to the Vacant group
Click Users
Select Manage logins
Click Add a login
Enter your email address in the Email address field
Enter
RentEngine – <your company name>in the Login name fieldEnsure Administrator is selected
Click Save
PointCentral sends an email with a link to set a password and accept terms and conditions.
Complete this step before continuing.
Step 2 — Connect PointCentral to RentEngine
In RentEngine, go to the Lockboxes page
Click Add lockbox in the top right
Select PointCentral as the lockbox type
Click Add account
Enter the PointCentral login name and password created in Step 1
Check Auto-import all devices from PointCentral account
Click Create lockboxes
PointCentral devices will now sync into RentEngine.
Code validity windows
Prospect-generated codes:
Valid from 1 hour before to 1 hour after the scheduled showing timeManually generated codes:
Valid for the full 24-hour date selected
Important behavior notes
Changing a showing time does not update an existing code
Codes are generated only when the prospect arrives
Access codes created manually in PointCentral are not linked to RentEngine showings
Building and common area access
Prospect access can be extended to building or common areas.
To enable this:
In PointCentral, open Community Details for the Access Plan
Check Prospective Resident
This allows the same code to work for shared access points.
Supported user types
RentEngine creates the following user type in PointCentral:
Prospective residents
Troubleshooting
Codes aren’t generating
Confirm the unit is mapped to a PointCentral device
Confirm self-guided showings are enabled
Check that location verification (if enabled) was completed
Prospect can’t access the door
Confirm they’re at the correct unit
Confirm the showing time window
Check PointCentral device status
API support
For PointCentral API questions, contact:
PointCentral Support: apisupport@pointcentral.com
For RentEngine-side issues, contact RentEngine Support from the dashboard.
Best practices
Use a dedicated PointCentral admin login for RentEngine
Enable auto-import to keep devices in sync
Test access with an internal showing before going live