Overview
If you have a paid Apartments.com single-family contract, connect it to RentEngine so your listings syndicate from a single source and avoid duplicates or blocked listings.
This setup ensures Apartments.com publishes your listings from RentEngine and routes all leads into the platform.
When this is required
This step is required when:
Your rentals are covered under a Apartments.com single-family advertising contract (also known as FeedPro)
If a property is under this contract, Apartments.com must treat RentEngine as the authorized syndication source.
Do not post the same listings directly in Apartments.com or through another feed. Multiple sources often cause listings to be blocked.
Step 1 — Email Apartments.com support (CC RentEngine)
Send an email to Apartments.com feed support team and CC ops@rentengine.io.
This message must come from you, the contract holder.
Email template
To: feeds@apartments.com
CC: ops@rentengine.io
Subject: Single-Family Syndication – RentEngine Feed Authorization
Message:
Hi there,
We have a paid Apartments.com Single-Family contract and would like all rental listings to be syndicated via the RentEngine feed going forward.
Here are a few example properties:
[Insert a few addresses here]
Please let us know if anything else is needed to move forward.
Thanks,
[Your name]
Note: your request will be rejected if the email is not sent by the primary email address on your Apartments.com account
Step 2 — Apartments.com confirms the change
Apartments.com will confirm once the feed is switched.
After confirmation:
Listings publish from RentEngine
Duplicate blocks are removed
All leads flow into RentEngine
No additional setup is needed.
Important reminders
Use RentEngine as the only syndication source for contracted listings
Do not post the same properties in Apartments.com
Avoid maintaining multiple feeds for the same listings
Keeping one source prevents visibility issues and reporting gaps.