Overview
If you have a paid Zillow multifamily contract, connect it to RentEngine so your apartment listings syndicate from a single source and don’t get blocked as duplicates.
This ensures Zillow publishes your listings from RentEngine and routes all leads into RentEngine.
When this is required
Zillow requires a paid multifamily contract for communities with 25 or more units.
If any of your buildings meet that threshold:
Zillow must treat RentEngine as the authorized feed
Listings must publish from one source only
Posting directly in Zillow Rental Manager or syndicating through another feed can cause listings to be blocked.
Keep RentEngine as your only syndication source.
Step 1 — Set up your multifamily properties in RentEngine
Before connecting your Zillow contract, confirm your buildings and floorplans are set up correctly in RentEngine.
Make sure any active units at the building are connected with the multifamily property in the Properties tab.
Do not move forward until this step is complete.
Step 2 — Email your Zillow representative
Send a short email to your Zillow representative and CC ops@rentengine.io.
This message must come from you, the contract holder.
Email template
CC: ops@rentengine.io
Subject: Feed Transfer Request – RentEngine
Message:
Hi there,
We’d like to apply our paid Zillow Multifamily contract to properties syndicated via the RentEngineMFH feed.
Here are the buildings with Zillow contracts:
[Insert building names here]
Please let us know if anything else is needed to move forward.
Thanks,
[Your name]
Step 3 — RentEngine provides technical details
RentEngine will reply on the same email thread with:
Property IDs
Feed metadata Zillow needs
No action is required from you during this step.
Step 4 — Zillow confirms the change
Zillow will confirm once the feed is switched.
After confirmation:
Listings publish from RentEngine
Duplicate blocks are removed
Leads flow directly into RentEngine
No additional setup is needed.
Important reminders
Do not post listings directly in Zillow Rental Manager
Do not syndicate the same properties from another feed
Use RentEngine as the single source of truth for Zillow listings
Multiple sources almost always cause visibility issues.
Need help?
If you’re unsure whether your properties are set up correctly, reach out to RentEngine support via chat before emailing Zillow.