Connect your Apartments.com multifamily contract with RentEngine

If you have a paid Apartments.com multifamily contract, connect it to RentEngine so your apartment listings syndicate from a single source and don’t get blocked as duplicates.

This ensures Apartments.com publishes your listings from RentEngine and routes all leads into RentEngine.

Apartments.com requires a paid multifamily contract for communities with 4 or more units.

If any of your buildings meet that threshold:

Posting directly in Apartments.com or syndicating through another feed can cause listings to be blocked.

Keep RentEngine as your only syndication source.

Before connecting your Apartments.com contract, confirm your buildings and floorplans are set up correctly in RentEngine.

Guide: How to set up multifamily properties

Make sure any active units at the building are connected with the multifamily property in the Properties tab.

Do not move forward until this step is complete.

Send a short email to your Apartments.com representative and CC ops@rentengine.io.

This message must come from you, the contract holder.

CC: ops@rentengine.io
​Subject: Feed Transfer Request – RentEngine

Message:

Hi there,

We’d like to apply our paid Apartments.com Multifamily contract to properties syndicated via the RentEngineMFH feed.

Here are the buildings with Apartments.com contracts:

[Insert building names here]

Please let us know if anything else is needed to move forward.

Thanks,
[Your name]

RentEngine will reply on the same email thread with:

No action is required from you during this step.

Apartments.com will confirm once the feed is switched.

After confirmation:

No additional setup is needed.

Multiple sources almost always cause visibility issues.

If you’re unsure whether your properties are set up correctly, reach out to RentEngine support via chat before emailing Apartments.com.