Your family member's information is only used to assess your Rentmigo application.
How it's used
We review their bank statements to confirm the savings available to support your rent, and their ID to confirm who they are. That's it.
Is it shared with the landlord?
No. Your landlord or letting agent only sees the outcome of your application and your guarantee details. They never see your family member's bank statements, ID or any of their personal details.
How is it protected?
All documents are stored on encrypted, access-controlled systems in line with UK GDPR. Only the Rentmigo team members who need to see them for the assessment can access them.
Can they ask for their data to be deleted?
Yes. Your family member can contact us at support@rentmigo.co.uk. We'll handle the request in line with UK GDPR. Some information may need to be kept for a period where we're legally required to.