Overview
You can now reorder your marketing print materials—like counter cards, posters, and QR signage—directly through your RepeatMD admin panel. This self-service system makes it faster and easier to get the materials you need, when you need them.
This guide walks you through how to access the reorder form, what to expect from the process, and how to make sure your request is approved.
Why It Matters
Printed materials are essential to in-office engagement. This feature helps you:
Reorder signs, posters, and referral cards anytime
Get updates on your order status with automated tracking
Reduce delays caused by back-and-forth communication
Keep your materials updated if you’ve rebranded or updated your offers
With this system, you get faster turnaround and more control—while ensuring your front desk and treatment areas stay stocked with high-performing signage.
Who Can Use This Feature
You can reorder prints through your admin panel if:
Your practice has already received a Brand Bundle
You’re an active RepeatMD client with access to the Client Resources section in your Admin Panel
Where to Find the Reorder Tool
Log into your Admin Panel
Go to the Client Resources section
Click the Reorder Prints button to access the form
How the Reorder Process Works
Open the Reorder Form from your Admin Panel
Select a Category for why you're reordering (see options below)
Submit your Request
Our System Automatically Validates your eligibility and pulls your info from our records
Design Team Reviews your request for approval
Once Approved, your request goes straight to production and shipping
Tracking Info Is Sent to your email once the order is on the way
Delivery timelines are crucial to understand. You can generally expect reordered prints to arrive within 7-10 business days of order placement.
Choose a Reorder Reason
When submitting your request, you’ll select one of the following categories:
Additional copies needed
Damaged print replacement
Updated customer print profile
Rebranding requirements
Welcome offer updates
Other (with a short explanation)
This helps us process your request faster and allocate materials properly.
What Should I Know About Print Reorder Delivery Timelines and Tracking Information?
When you submit a print reorder request with RepeatMD, you can expect the following regarding delivery timelines and tracking information: Delivery Timeframes
Once your reorder request is submitted, the order is processed, and you will receive a confirmation.
The typical delivery timeframe for reordered prints is 7-10 business days from the date of order placement.
Tracking Information
Tracking information will be sent via email. This email is delivered to the address provided during the request or the one associated with the order.
Ensure that the email address you provide is accurate to avoid missing tracking updates.
By ensuring the contact information on file is correct, you can stay updated on your reorder status effortlessly. This allows for a seamless and transparent order tracking experience.
FAQs
Q: How long will my reorder take?
A: Once submitted, your request is reviewed by our design team, then sent to production. You’ll receive tracking info once it ships. The typical delivery timeframe is 8 days from order placement, making this process significantly faster than submitting a manual request.
Q: Can I track my order?
A: Yes—tracking details are automatically emailed once your order is shipped.
Make sure that the email address associated with your order is accurate to ensure you receive tracking updates without delays.
Q: What if my reorder gets denied?
A: Our design team reviews all requests for quality and eligibility. If anything needs to be adjusted, they’ll contact you directly to resolve it.
Need Help?
If you’re having trouble accessing your Admin Panel or aren’t sure if your practice is eligible, email support@repeatmd.com or reach out via the chat bubble in your Admin Panel.