Overview
Retail is one of the most powerful levers for practice growth, but most practices capture only a fraction of the opportunity.
Between limited shelf space, inventory risk, and patients defaulting to retail giants like Amazon or Sephora, many practices either underperform in retail or avoid it altogether.
MyProducts and SkinDrop by RepeatMD were built to change that.
Together, they create a complete retail ecosystem that helps practices capture more revenue, reach more patients, and strengthen loyalty, all inside your app.
Why Both Matter
Practices lose retail revenue in two key ways:
Limited reach of in-clinic shelves: Patients can’t easily reorder trusted, curated products, leaving shelves with slow-moving or expired stock.
Limited retail supply: Many practices are limited in their skincare sales due to inventory costs or lack of shipping options.
MyProducts solves the first. SkinDrop by RepeatMD solves the second.
Together, they form a full-coverage retail strategy:
MyProducts turns your shelves into an online shop patients can buy from anytime.
SkinDrop adds a 1,000+ SKU dermatologist-curated catalog that ships directly to patients, no inventory required.
The result: patients shop your recommendations, trust your guidance, and stay inside your app for every purchase.
Key Value Together
Full coverage: Sell what’s already on your shelves and offer a premium drop-ship catalog.
Patient choice: Offer pickup for in-clinic items, and fast shipping for SkinDrop orders.
Revenue unlock: Capture the retail revenue top practices already achieve, add new, high-margin sales without stock risk.
Loyalty engine: Every purchase happens inside your app, keeping patients tied to your brand.
Operational ease: One platform, one storefront, zero added staff time.
Example in Action
A patient finishes a HydraFacial and wants to maintain results at home.
With MyProducts, they can instantly repurchase the post-treatment serum your team recommends and pick up in your practice.
With SkinDrop, they can add a dermatologist-curated sunscreen delivered straight to their home in 3–5 days.
For the patient, it’s effortless, everything happens in one app. For your practice, it’s new revenue, stronger retention, and a modern retail presence with no inventory headaches.
Best Practices
Activate both: Enable MyProducts and SkinDrop together to offer the widest range of options and fulfillment methods.
Feature top sellers: Use featured listings and favorite tags to highlight popular or high-margin products.
Monitor combined performance: Reviewing both together helps practices understand total retail contribution and reorder behavior.
FAQs
Q: Can patients buy items from both in the same checkout?
Yes. Patients can add MyProducts and SkinDrop items to the same cart - with clear labels for which products will be shipped or can be picked up in-store.
Q: How do payouts work when using both features?
Revenue from both storefronts flows into your regular RepeatMD payouts. With MyProducts, you keep the full product margin. With SkinDrop you earn up to 30% profit per order, automatically paid to your account daily.
Q: What happens if a product is out of stock?
With MyProducts, you manage stock status from within your admin portal. With SkinDrop, it automatically updates product availability - no action needed.
Q: How do returns work for each?
With MyProducts, patients follow your in-office return policy (call or email). With SkinDrop, returns are handled directly through RepeatMD via in-app support.
Q: Can patients see both order types in their Order History?
Yes. Both MyProducts and SkinDrop orders appear together under Wallet → Products, each clearly labeled by fulfillment type (Pickup or Delivery).
Support
Need help? Contact RepeatMD Support by emailing support@repeatmd.com or contact your Customer Success Manager.