Overview
Once your SkinDrop storefront is live, your admin panel dashboard gives you full visibility into all patient orders, revenue, and performance metrics, without any inventory or shipping management required.
From a single view, your team can:
Monitor recent SkinDrop orders and fulfillment status
View patient purchase history and reorder trends
Track gross and net profit per order
Access new brand and product updates as they’re added
SkinDrop simplifies retail oversight, making it easy for your practice to manage online skincare sales as part of your daily workflow.
Why it matters
SkinDrop turns retail into a hands-free revenue channel. Your dashboard helps your team track performance, identify bestsellers, and stay informed without manual effort.
With SkinDrop, practices can:
Operate confidently: Every order, refund, and payout is logged automatically.
Save time: No shipping, stocking, or fulfillment required.
Spot growth trends: Review which brands and products perform best.
This level of visibility allows you to scale skincare sales effortlessly, and keep your team informed at every step.
Managing SkinDrop Orders
Viewing Orders
In your Admin Panel, go to Products → Recent Orders.
Here you’ll see two distinct sections:
MyProducts Recent Orders: for in-office pickup items
SkinDrop Recent Orders: for drop-shipped online orders
Each SkinDrop order displays:
Patient name
Brand and product(s) purchased
Total order value
Purchase date
Delivery status (e.g., In transit, Delivered)
You can use filters or the search bar to sort orders by brand, client, or fulfillment status.
Tracking Delivery Status
All SkinDrop orders include live delivery updates.
Statuses include:
Processing: order confirmed and awaiting shipment
Delivered: order marked complete
Patients can also view these same updates in their app, ensuring a consistent experience.
Best Practices
Check your dashboard weekly: Monitor orders and payouts to track performance trends.
Feature high performers: Highlight best-selling brands or products in your storefront.
Review your profit margins: Keep an eye on both gross and net metrics to understand real earnings.
Promote new additions: Announce new brands or products through push notifications or offers.
FAQs
Q: Are SkinDrop sales included in my main payout report?
Yes. All SkinDrop sales and profits are included in your regular RepeatMD payout summary.
Q: How are refunds managed?
Refunds and returns are fully handled by RepeatMD’s fulfillment partner. Updates appear automatically in your dashboard.
Q: How quickly is data updated?
Order and delivery data refresh in near real time, typically within minutes of an update.
Q: Do I need to manage inventory?
No. SkinDrop handles all fulfillment and stock management, your dashboard reflects orders only, not product quantities.
Support
Need help? Contact RepeatMD Support by emailing support@repeatmd.com or contact your Customer Success Manager.