Overview
Referral Rewards was designed to help practices grow ethically and transparently. It lets you recognize loyal clients who share their experience, without crossing into regulated referral territory. Clients earn RepeatCash (a promotional credit) when someone they invite makes a qualifying purchase. These are marketing rewards, not medical payments or cash, and are fully aligned with industry advertising standards for cash-pay aesthetic, dental, and wellness services.
Why It’s Compliant by Design
Referral Rewards fits cleanly within common healthcare marketing frameworks because it rewards advocacy, not clinical referrals.
Promotional Credit, Not Cash: Rewards are digital credits that can only be used for elective or retail purchases—not withdrawn or applied to insured treatments.
Marketing Spend, Not Revenue Share: Practices record these as marketing expenses, similar to a discount or gift card promotion.
Available to Everyone: The program is open to all clients, not limited to a select few.
Independent Choice: A referred client must independently book and pay before any reward is issued.
Transparent and Clear: All reward details are visible to clients—no hidden incentives.
How to Stay in the Clear
Referral Rewards was built to make compliance simple. Just follow these best practices:
Use rewards only for cash-pay or elective services.
Disclose clearly that rewards are promotional credits with no cash value.
Keep values modest—small incentives maintain fairness and transparency.
Bottom Line
Referral Rewards is a compliant, transparent, and proven way to grow your community. It helps practices reward brand advocacy while staying within accepted healthcare marketing guidelines.
Support
Need help? Contact RepeatMD Support by emailing support@repeatmd.com or contact your Customer Success Manager.