Overview
The membership carousel appears on your patient app’s home screen and highlights your active membership plans. From the Home Page Display card on the Memberships tab in Catalog → Services, you can control the order memberships appear, the section headlines, the listed perks, and supporting icons. Changes also reflect in the Browse section of your Shop.
This article is for practice owners, managers, and admins who want to control how memberships are presented to patients before they enroll.
Before You Start
You must have Administrator or Manager access to edit App Builder content.
Go to Catalog → Services and open the Memberships tab. The Home Page Display card is below the Membership Settings card. It is set per location, so choose a Location at the top right of the card.
You must have at least one active membership for the carousel to appear to patients. If you have no memberships, this section does not display in the app.
Changes to carousel display apply app-wide on the home screen and in the shop Browse section.
Membership images, pricing, and benefit details are configured separately when you create or edit a membership. This article covers display and ordering only.
Why It Matters
How memberships appear in the carousel affects enrollment:
Control first impressions: The membership at the top of the carousel gets the most visibility; place your flagship plan first.
Set clear expectations: Headlines and perk lists tell patients what membership includes before they tap into a plan.
Keep messaging consistent: The same carousel content appears on the home screen and in shop browse, so patients see a unified message wherever they discover memberships.
Highlight seasonal or strategic plans: Reorder the carousel when you launch a new tier or run a membership promotion.
Step-by-Step Instructions
Reorder memberships in the carousel
Log in to your Admin Panel.
Go to Catalog → Services and open the Memberships tab.
In the Home Page Display card, choose a Location.
Find Active memberships.
Drag and drop memberships to set the display order.
The membership at the top of the list appears first in the app carousel. The order saves automatically.
Edit carousel headlines
In the Home Page Display card, choose a Location.
Update the Memberships Headline (default: Become a member today).
Update the Membership Perk List Header (default: Membership perks include:).
Your changes save automatically.
Edit listed perks and icons
In the Home Page Display card, locate Membership Perks.
Edit the listed benefits that appear under the perks headline. Use Add a Perk to add one (up to four show on the home screen).
Update supporting icons for each listed perk as needed.
Check the Home screen preview. Changes save automatically.
Best Practices and Pro Tips
Put your best-converting plan first. The top carousel slot drives the most enrollments.
Keep headlines action-oriented. Short, clear headlines perform better than long marketing copy in the carousel.
Limit perks to three to five items. Patients scan quickly; highlight the highest-value benefits.
Preview on a test device after saving. Confirm order, headlines, and icons look correct on both the home screen and shop browse.
Update carousel order when launching new tiers. Move new or promoted plans to the front so patients see them first.
Common Mistakes and FAQs
Q: Why does the membership carousel not appear in my app?
A: The carousel only displays when you have at least one active membership. Create and publish a membership under Catalog → Services → Memberships first.
Q: Do carousel changes affect the shop as well as the home screen?
A: Yes. Membership carousel order and display settings also reflect in the Browse section of your Shop.
Q: Can I edit membership pricing or included treatments from the carousel editor?
A: No. Pricing, included treatments, bonuses, and billing are configured when you create or edit a membership. The Home Page Display card controls display order, headlines, perks, and icons only.
Q: Which membership appears first in the app?
A: The membership at the top of the Active memberships list in the Home Page Display card for that location appears first in the carousel.
Q: Do I need to republish the app after making carousel changes?
A: No. Changes save automatically from the Home Page Display card and appear in the patient app.
Next Steps and Support
Need help? Email support@repeatmd.com