App Reporting & Analytics

Guides for tracking app sign-ups, sales, and redemption data.

8 articles

Use the Memberships dashboard (Admin Panel)Learn how to open the Memberships dashboard, filter membership data, and read recurring-revenue, churn, and failed-payment metrics for your practice.
Use the Redemptions report (Admin Panel)Learn how to open the Redemptions report, filter patient redemptions, and understand each redemption type across services, offers, rewards, and memberships.
Use the Services dashboard (Admin Panel)Learn how to open the Services dashboard, filter treatment and package sales, and read revenue trends, top sellers, and patient purchase activity.
Use the Shop Summary report (Admin Panel)Learn how to open the Shop Summary report, filter transactions, and review sales totals, membership revenue, individual orders, and payout details.
View and understand disputed payments (Admin Panel)Learn how to open the Disputes report, review chargeback cases, and understand how disputes affect orders, memberships, and patient app access.
Manage Affirm payments and transactions (Admin Panel)Learn how to filter Affirm transactions in Shop Summary, download reports, and understand what payment details RepeatMD shows for financed checkouts.
Verify transactions and investigate discount usage (Admin Panel)Learn how to confirm a patient’s payment in Shop Summary and trace discounts, promo codes, and reward redemptions across reporting tools.
Order missing from Shop Summary (Admin Panel)Troubleshoot an empty report or missing purchase—also called a missing order, transaction not showing, or Shop Summary discrepancy.