Speaking with sleep experts and gaining personalised advice, actionable guidance and support can be incredibly beneficial in the process of retraining your sleep. At re:sleep we hold weekly live clinics with our sleep experts which you can join via Zoom! To book your spot on our next live clinic session, please follow the instructions below. Please note: you do not need access to Facebook to join the live clinics as they are separate from the community groups.
1. Booking Your Spot:
- If you’re in the first week of your program, you can book your virtual seat through the “Joining live video clinics” lesson on day 2.
- After the first week, you’ll find the booking link in the “key links and tools for the week” lesson at the start of each week.
- The booking links are also pinned to the top of your Facebook community group and will be sent out via email as well.
2. Joining the Session:
- Once you’ve booked your spot, you’ll receive an email with the Zoom link to join the session at the scheduled time. We recommend logging in a few minutes early to ensure everything works smoothly.
- During the session, you can ask questions via the chat box and we ask that members switch off their mic and camera to ensure we can maximise the time our sleep experts are able to answer questions. If the session is full our sleep experts may not have time to answer all questions, so we recommend posting it into the chat early on or asking your question in the community group which is monitored by our Sleep Care Team and experts.
3. Accessing Recordings:
- If you can’t attend a live session, don’t worry! We record all sessions and post them in your community group the next day. To find them, click on the “Media” tab at the top of the Facebook group page, then select “Video” to see the full list of all previous recordings.
4. Potential Problems:
- If you can't attend but have questions: You can post it to the community group to be asked on your behalf and then watch the recording back at a later date to hear the response!
- If the clinic times don't work for you: We understand how frustrating it can be if the the live session times don’t work for you and we apologise for any inconvenience this causes. We recommend keeping an eye on the calendar as we often vary the times according to the availability of our sleep experts, meaning more accessible times may become available week on week.
- If there are no times in the calendar: We update the schedule only 7-days in advance which often means the calendar looks a little empty! This is to allow for variations in the availability of our sleep experts. If you check the calendar and find there are no available times, we recommend checking back in the following few days. We will hold at least one live clinic session per community group per week.
Our sleep experts are here to provide you with clinical support and ensure you get the most out of your program —don’t hesitate to join us live or catch up with the recordings should you wish to!