📌 This article covers your email platform integration (Settings → Integrations) — connecting Klaviyo, HubSpot, etc. so contacts sync to your list. This is separate from installing the tracking script on your website. If you haven't installed the script yet, start here: How to Install Your Script.
Connect your email platform to start sending contacts to your account.
What this does
Connecting your email platform allows contacts to sync automatically so you can start sending emails.
Connect your email platform
Log in to Retention.com
Go to Settings → Integrations
Choose your email platform and complete setup
Supported email platforms
Retention.com supports: Klaviyo, ActiveCampaign, Beehiiv, Brevo, Campaigner, Dotdigital, Drip, GetResponse, HubSpot, Iterable, Mailchimp, Maropost, Omnisend, and Webhook.
What to do next
→ Learn how to install your script: How to Install Your Script
→ Learn what to start sending: What Should I Email My Contacts?