âš When You Need This Guide
Use this guide if you want to:
Preview a text or email message before sending it to patients
Check formatting or links before launching a campaign
Test bulk messages by sending them to yourself first
Make sure your message sounds great and looks professional
These steps work whether you're testing a text template, email template, or bulk message inside Aloha.
â Send a Test Text Message đ±
If you're working on a text template, here's how to test it:
Type your message into the template editor.
Scroll to the bottom of the screenâlook for the field that says "Send Test SMS."
Enter your mobile number where you'd like the test message sent.
Click âSave/Send Test SMS.â
Youâll get the message on your phone within seconds.
â Send a Test Email Message đ§
If you're building or editing an email template, follow these steps:
Write your email content as you normally would.
Enter your email address in the âSend Test Emailâ field.
Click âSave/Send Test Email.â
Check your inbox right afterâyour test should arrive quickly!
â Test a Bulk Message (Campaign or Saved Message) đ€
To test a bulk message, like a mass text or campaign blast:
Create a Saved Message first.
Send that saved message to your own phone or email address.
You can find full steps for creating a Saved Message HERE.
Tip: Saved messages are reusable and great for testing tone, formatting, or merge fields before sending to many patients.
đ You'll Know It Worked When:
You receive a text or email that matches the template you're working on.
Any merge fields (like name or date) appear correctly.
Youâre confident everything looks perfect before sending to real patients.
đĄ If Your Test Message Doesnât Send
What You Might Notice | Why It Happens | What To Do |
You clicked "Send Test" but didnât receive anything | Phone number or email might be incorrect | Double-check the number/email you entered |
The test message has missing fields | Merge tags werenât filled in | Add placeholder values or test with a real contact |
You donât see the âSend Testâ option | You may not have finished setting up the template | Save your draft, then look for the send test option again |
đŹ Need Help? We're Here!
Have questions or need a hand testing your messages?
Reach out to our friendly support team anytime:
đ§ Support@reviewwave.com
đ 1-800-563-0469
Weâre happy to help you get it just right!
Related Articles