Contacts
Contacts Tab: contains patient information and messaging features.
📅 How to View Your Upcoming Appointments
📋 How to Turn On Care Plans for Your Appointments and Providers
🔍 How to Check a Patient's Campaign Status and History
📅 How to View a Patient’s Past Appointments in Aloha
📝 How to Edit Patient Contact Information (Phone, Email, Address & More)
🔔 How to Check If Appointment Reminders Were Sent
🩺 How to Create a Care Plan for a Patient in Aloha
📱 Managing Patient Communication Preferences in ALOHA®
🚫 Putting a Patient on "Scheduling Hold": How to Block Online Booking
🚫 How to Block a Number from Messaging You
🚫 How to Avoid Phone Carriers Marking Your Messages as SPAM
📂 How to Archive a Conversation & Find Archived Conversations
🖼️ How to Send and View Images in Aloha Text Messages
🏖️ How to Set Up Your Auto-Attendant (Away Message)
📊 Understanding Texting Credits (Allowances, Overage, and Costs)
💬 How to Manually Text a Patient (and Use Emojis!)
📩 How to Send a Test Text or Email
🔗 How to Manually Send a Forms Link to a Patient
🎬 How to Send a Video in a Text Message
What is 10DLC?
🔔 Get Instant Text Message Alerts (Browser & Desktop Notifications)
🛑 When Patients Text "STOP" - Understanding Text Opt-Outs