Contacts Tab: contains patient information and messaging features.
What Happens When a Patient Texts "STOP" to Your Phone Number?
Is Aloha HIPAA Compliant?
How to View My Upcoming Appointments: Patient Appointments
How To Turn ON Care Plans for Appointments/Providers
How to Know If a Patient Has Been Added to a Campaign
How to Adjust an Individual Contact's Communication Preferences (Opt IN/OUT)
How to View a Patient's Past Appointments; Appointment History
How to EDIT Patient Contact Information
How to check if Appointment Reminders Were Sent
How to Create a Care Plan for a Patient
How To View All Patients Who Have Opted Out of Communication
How to Avoid Phone Carriers Marking Messages as SPAM
How to Archive a Conversation and Pull Them Back Up After They Have Been Archived
How to Add Emojis to a Text Message: Conversations
How to Add Images to Text Messages/ How to View Images a Patient Sent You
How to Send One Patient a Video: Text Messaging Video Link
How to Setup Your Auto-Attendant (AKA Away Message)
How Texting Credits are Calculated
How Conversations are Filtered & What the Blue Line Means: Text Messages
How to Send a Text to a Patient
How to Filter SMS Conversations
Text Messaging Compliance and Consent: TCPA Guidelines
How to Find Archived Conversations