Ever wonder how to quickly connect with patients, manage messages, or adjust your app settings on the go? You're in the right place! The Provider App is your helpful tool for staying connected and managing patient communications directly from your smartphone.
What Does The Provider App Do?
It's your mobile hub for patient conversations and appointment management! This app helps you communicate easily with patients, manage their messages, and keep track of your daily tasks.
Getting Started is a Breeze:
Download the App: Head to your smartphone's app store (Apple App Store for iPhones or Google Play Store for Android phones) and search for "Review Wave." Download it for free! Below is the icon to look for:
Log In: Use your existing Aloha login information. This is the same username and password you use to access Aloha on your computer.
Cool Things You Can Do with the App:
Book Appointments: You can book appointments directly for your patients from the app!
View Your Calendar: See your appointments on your calendar even when you're away from your desk.
Manage Conversations:
Respond to Incoming Texts (Click Here for Details): Easily send text messages to patients, just like you would from the website version of your Aloha account. (Texts will be sent using the number associated with your Aloha account).
Archive Conversations (Click Here For Details): Keep your inbox tidy by archiving conversations that are finished or no longer need your immediate attention.
Call a Patient (Click Here for Details): Need to make a quick call? You can directly call a patient from their contact information within the app. (Calls made will use the phone number of the device you are using).
Adjust Notifications: You're in control! Change how and when you receive notifications from the app so you only get alerts that matter to you.
Common Questions Section
Q: How do I call a patient from the app? A: In the app, go to the patient's profile and click the phone icon next to their phone number. Phone calls will be made using the number of the device you are using.
Q: How do I filter conversations to find what I need? A: Look for the people icon on the "Convos" page. From there, you can select which users' conversations you would like to view.
Q: Can I turn off notifications if I don't want them right now? A: Yes! Go to the app's settings (click the gear icon ⚙️). Look for a "Push Notifications" section where you can manage your preferences.
Q: What happens when I archive a conversation? A: Archiving a conversation moves it out of your main view, but it doesn't delete it. You can always find archived conversations later if you need to review them. This helps keep your main message list clean.
Q: Is my patient's information safe in the app? A: Yes, The Provider App uses secure technology to protect patient information and your communications.