ALOHA® is the heart of your practice operations, designed to make your daily work faster and cleaner. Use your existing login to access your Calendar home page, Charlie the AI Receptionist, professional AI Websites, and integrated communication tools like Aloha Voice and Tasks.
✨ When You Need This Guide
"How do I log in to the ALOHA platform?"
"What is the first page I see when I log in?"
"What core tools are available to help me manage my practice?"
"Where can I find my faxes, tasks, and patient communications?"
What This Covers (And What It Doesn't)
✅ This covers: How to access the new platform and a brief look at core features like the new Calendar landing page, Charlie AI, AI Websites, Voice, and Tasks.
❌ This doesn't cover: Detailed instructions on using each new feature (like building an AI Website or configuring Charlie).
Prerequisites/You'll Need
Your existing ALOHA login credentials (the same ones you use for app.reviewwave.com)
Access to a web browser
✅ Logging In and Accessing the New Platform
Follow these steps to quickly access the future of ALOHA:
Go to the new URL. In your web browser, navigate to app.getaloha.com.
Use your existing credentials. On the login screen, use the exact same email and password that you set up for the old platform at app.reviewwave.com.
Start with your Calendar: Once you're in, you'll land directly on the Calendar page. This is your home base, allowing you to manage your schedule the moment you log in.
🛠️ What’s Inside the Platform?
We have brought most of your favorite tools into one central place (with the rest to come!). Here is a quick look at what’s waiting for you:
The New Calendar Home: Now the first thing you see! It’s a streamlined scheduling hub where you can view and manage all your appointments in real-time.
Sleek Dashboard: The Dashboard is your destination for seeing practice performance trends and team goals.
Charlie the AI Receptionist: Your 24/7 assistant that handles calls, answers common questions, and books appointments so you never miss a lead.
AI Website Builder: A powerful tool that builds professional, mobile-responsive websites for your practice automatically with no coding required!
Aloha Voice & Faxes: A full HIPAA-compliant phone system. You can manage extensions, route calls, and even send/receive faxes digitally.
Aloha Tasks: Your central to-do list. Track everything from web form submissions to patient birthdays and missing contact info.
Convos & Team Chat: Keep your team connected with internal chat and stay in touch with patients through simplified 2-way texting.
💡 Common Questions
What You Might Notice | Why It's Happening | What to Do |
I can't log in to app.getaloha.com. | You may be trying to use credentials from a different system, or you might have a typo. | Confirm you are using the exact same email and password you use for app.reviewwave.com. |
I logged in, but I don't see a feature I'm looking for. | The migration is active, and eventually, all features will be housed in the new interface soon, but some may still be in the app.reviewwave.com platform. | For now, you can switch back to the old URL (app.reviewwave.com) to access any features that haven't been migrated yet. |
What is the "Website" button for? | This is add on feature that rapidly deploys a professional, mobile-responsive website for your practice. | Click the Website button to access the tool and begin creating your ALOHA AI Website. |
Where can I adjust my business settings? | General administrative controls have been moved to one central area. | Click the Settings button to adjust your general business settings, working hours, and Charlie the AI Receptionist configurations. |
🎉 You'll Know It's Working When
You successfully log in at app.getaloha.com with your existing credentials.
The Calendar is the first page that loads, showing your daily or weekly schedule.
You can access the Tasks and Convos tabs to manage your daily workflow.
You see the Agents tab, which houses the new AI Receptionist, Charlie.
The Phones tab shows your Aloha Voice features.
💬 Need Help? We're Here!
If you have any trouble accessing app.getaloha.com or if your login credentials are not working, our support team is ready to help!
Phone: 800-563-0469
Email: support@getaloha.com